Free shipping on orders over $499 30-day money-back guarantee 1-year warranty included Ships in 24 hrs EPA · CE · TÜV certified Free shipping on orders over $499 30-day money-back guarantee 1-year warranty included Ships in 24 hrs EPA · CE · TÜV certified
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Tell us what you're trying to power, what you've been looking at, or what's giving you trouble. We'll respond within one business day from Brooklyn.

Honest answers. We'll tell you if we're not the right fit.
Reply within one business day. Usually faster — most under 4 hours.
Pre-purchase consults welcome. Tell us your setup, we'll spec a unit.
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Other ways to reach us

01 · Email

Send us
a message

For order questions, warranty claims, or anything that needs a paper trail. Reply within one business day, usually faster.

support@arkhurst.com
Reply within 1 business day
02 · Wholesale

Bulk &
contractor

5+ unit orders, contractor accounts, fleet quotes. Dedicated rep, volume pricing, ACH/wire payment terms.

wholesale@arkhurst.com
Reply same day
03 · Press

Media &
partnerships

Reviews, podcast appearances, partnership inquiries, brand collabs. Press kit and product samples available.

press@arkhurst.com
Reply within 2 business days
04 · Parts

Replacement
parts

Every part, every model, including the 2014 originals. Shipped at our cost plus shipping — no markup.

parts@arkhurst.com
Ships same day from Brooklyn
05 · Service

Find a
service center

280+ small-engine service centers nationwide. We've vetted every one. Or ship it back to us — we cover the freight under warranty.

Find nearest →
280+ certified locations